1. What materials are used in your products?
We use high-quality genuine leather for our jackets, bags, and accessories. Each product is carefully crafted to ensure durability, comfort, and a luxurious feel.
2. Do you offer worldwide shipping?
Yes, we ship internationally. Shipping costs and delivery times vary based on your location. You can view the shipping details at checkout or contact us for more information.
3. How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package until it arrives at your doorstep.
4. What is your return and exchange policy?
We offer a hassle-free return and exchange policy. If you are not satisfied with your purchase, you can return or exchange it within 14 days of delivery. The item must be unused and in its original condition.
5. How do I choose the right jacket size?
We provide a detailed size chart on each product page. If you need assistance, feel free to contact our customer support team, and we’ll be happy to guide you.
6. Do you offer custom designs or personalization?
Yes, we offer customization options for leather jackets and bags. If you have a specific design in mind, please contact us, and we will work with you to create your unique piece.
7. What payment methods do you accept?
We accept major credit and debit cards, PayPal, and other secure payment options. Our checkout process ensures that all transactions are safe and encrypted.
8. How long does it take to process and ship an order?
Orders are typically processed within minimum business days. Shipping times vary depending on the destination. Estimated delivery times will be provided at checkout.
9. How do I take care of my leather products?
To maintain the quality of your leather items, avoid exposure to excessive moisture and heat. Use a leather conditioner periodically to keep the material soft and supple. Store your items in a cool, dry place when not in use.
10. How can I contact customer support?
You can reach us through email or by filling out the contact form on our website. Our team is always ready to assist you with any inquiries or concerns
